Warranty

JACSONS FURNITURE extends warranty against any manufacturing defect and the customers can approach the Company along with original invoice .

The warranty is subject to :

1. The damaged part/entire product will be replaced based on the assessment of the company and at its sole discretion.
2. Minor fitting complaints will be done free of charge.
3. Locks, handles, channels, castor wheels, hinges, gas-lifts and other mechanical parts, up to 1 year
4. Damage to upholstery due to manufacturing defect, up to 1 year

Exclusions:
1. We do not offer any warranty for glass, mirror, stones and electrical fittings
2. If the product has not been used / maintained / handled as per instructions given in the maintenance manual provided by us and if the product is assembled or dismantled by any persons other than jacsons representatives .
3. If the product suffers damage due to negligence, improper usage or environmental factors like exposure to sun, water, dampness, fire, flood etc, and wear & tear due to usage and aging
4. Rusting and oxidation of metal parts
5. Wood damage due to water absorption. Fungus formation due to environmental factors
6. Damage in upholstery due to improper cleaning methods or use of sharp objects on the product
7. Incidental and consequential damages are expressly disclaimed
8. Warranty is not applicable for products sold as factory seconds or damaged
9. Mattresses, pillows and cushions will not be exchanged once delivered or unpacked for hygienic reasons
10. Warranty is applicable only to the first purchaser of the products